020 7581 4222
Available until 18:00

FAQs

Find quick answers about bookings, fees, and more. If you’re unsure about anything, please contact us.

Contact
How do I book an appointment?
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Book online at any time or call us on 0207 581 4222 between 8.30am and 6pm. Please call us if you need to see a doctor urgently. We aim to see urgent cases on the same day, but booking early is always best.

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Do I need to be registered to book an appointment?
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No. We can register you upon arrival (please arrive five minutes early) or you can complete the form online in advance.

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How quickly can I be seen?
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Same-day and next-day appointments are usually available, and urgent concerns are prioritised wherever possible.

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How long are appointments?
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Standard appointments are typically 30 minutes. Shorter or longer consultations can be arranged if required.

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Can I still see my NHS GP?
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Yes. Using a private GP does not affect your NHS registration, and many patients choose to use both services.

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Can you arrange referrals and investigations?
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Yes. We can refer to trusted consultants across London and can arrange tests such as bloods, imaging, and ECGs, often on the same or next day.

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Do you provide home visits?
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Home visits are available in South Kensington and nearby areas, subject to availability.

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Are your doctors experienced?
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All doctors are UK-trained, GMC-registered GPs with extensive clinical experience. 

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Will my information be kept confidential?
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Yes. We follow strict confidentiality standards in line with UK data protection laws and professional regulations.

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Do you prescribe medication?
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Yes. Private prescriptions can be issued during your consultation and dispensed at most pharmacies.

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Can you provide sick notes and medical certificates?
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Yes. Fit notes, private sick notes, and other medical reports can be provided where clinically appropriate.

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Do you offer health screening?
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Yes. Comprehensive health checks can be tailored to individual needs, including cardiovascular risk assessment, cancer screening, and lifestyle review.

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What are your fees?
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Fees vary depending on the type and length of consultation and any investigations required. You can view our fee schedule here.

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Do you accept insurance?
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Some services may be covered, but most GP appointments are self-funded. Please check with your insurer.

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Do you offer video or telephone consultations?
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Yes. Remote consultations are available and can be a convenient option for many conditions or follow-up reviews.

What happens if I need urgent care outside opening hours?
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We provide 24-hour cover with London General Practice. Please call 020 7935 1000 and state that you are a Staight Practice patient.

Do you see children?
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Yes, we see adults and children of all ages.

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What should I do if I am unhappy?
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Please refer to our complaints procedure here.

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See more FAQs

Here when you need us

Arrange an appointment with an independent private GP or register with our practice online in a few steps.